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Pastoral Care

At Mount Carmel, our Pastoral Care system is excellent and places the social, emotional and academic well-being of our pupils to the fore with all members of staff contributing to this system.

There are Pastoral Leaders, Assistant Pastoral Leaders and Form Tutors for each year group. These members of staff get to know their students well and they are the ideal point of communication for pupils to voice any queries or concerns. Mount Carmel also has a team of non-teaching staff dedicated to providing extra support and guidance and links with outside agencies. This provides wrap around care for pupils and families who require additional expert help and support.

Mount Carmel has a Senior Pastoral Leader who provides support and guidance to our staff and also directly with our pupils facilitating access to specialist support services for any pupils with barriers to learning. The Senior Pastoral Leader promotes effective participation, enhances individual learning, raises aspirations and helps pupils achieve their full potential. Our Senior Pastoral Leader provides a complementary service to existing provisions that are in place within school as well as working with agencies and services all dedicated to removing barriers to learning for our young people.

To view the school Anti-Bullying and Child Protection policies along with all the other school policies – click the button below


Peer Mentors

We have a team of volunteer Year 10 Peer Mentors who make themselves available to other pupils who may want someone of their own age to speak to about issues that concern them. The peer mentors receive training to help them in this role and are fully supported by our Pastoral Support staff.


Mount Carmel actively works towards eliminating any form of bullying. We hold regular assemblies and have teaching resources and displays throughout school to raise the profile of this issue. We also participate in the national annual Anti-Bullying week event, which is an ideal opportunity to highlight the issue of bullying through events, competitions and resources such as our successful non-uniform BLUE day, LIKE Week, visits by professionals and other initiatives.

Useful information

If you need help try and tell someone you feel you can trust, maybe a parent, a relative, a teacher or a youth worker. Below are links to a selection of websites which offer help and advice to young people on a range of issues.

Childline – Freephone 0800 1111
Bully Free Zone
Bullying UK
Family Lives

ChatHealth text service is an easy way for young people aged 11-19 years to confidentially ask for help with a range of issues. The service is manned by qualified school nurses who have a wealth of experience of working with young people.

ChatHealth is available now and allows young people in Lancashire to text messages to a dedicated number 07507 330 510; the messages are delivered to a secure website. Once received, the school nurse will respond to the text within one working day. 

ChatHealth is available Monday to Friday from 9am-4.30pm (excluding bank holidays). Any young person who texts the service outside of these hours will receive an automated message with advice of where to get help if their question is urgent.

The School Nursing Team are able to support young people with questions relating to a wide range of health and well-being issues including self-harm, relationships, bullying, weight, anxiety, drugs, smoking, stress, body worries, alcohol and sexual health. As well as giving advice, the team can signpost to appropriate services and other support. 

Any Mount Carmel pupils can access the ChatHealth text service but they will still be able to see our school nurse in school for her weekly drop in session.


Lauren’s Place was born in June 2014 after the tragic and public death of Lauren Johnson, aged 17, from Oswaldtwistle, who took her own life by falling from the highest point of Accrington Arndale Centre. Lauren was known to have had mental health issues and was failed by the gap in mental health provision for 16-18 year olds.

This is a non-profit organisation, working with local communities, to break the stigma attached to mental health and promote emotional health and wellbeing by providing signposting for young people.